OxyGo CPAP Sanitizer
Limited Warranty Statement
OxyGo HQ Florida, LLC., Orlando, Florida 32837
OxyGo HQ Florida, LLC. warrants that each new OxyGo® CPAP Sanitizer+/OxyGo® CPAP Sanitizer, and the accessories for the Sanitizer shall be free from defects in materials and workmanship under normal use and service and when correctly maintained for the periods shown from the date of shipment to the original purchaser (“Purchaser”), except as provided below:
Description |
Period |
Sanitizer |
|
OxyGo® CPAP Sanitizer+ OxyGo® CPAP Sanitizer |
Two Years |
Accessories and Parts |
|
Other accessories (power cords, power supplies) |
Two Years |
Disposables (Filters) |
No Warranty |
All warranties begin as of date of shipment of the Product or equipment by Seller to Purchaser (“Original Shipment Date”).
The warranties hereunder are granted by OxyGo HQ Florida, LLC. only to the original Purchaser of the Products and are non-transferable.
Purchaser’s original purchase receipt for the Products and proof of identity are required for the limited warranties hereunder to be effective. For the limited warranty set forth herein to be effective, Purchaser shall inspect each Product within two (2) days of delivery and before such Product is put to use. Purchaser agrees that the warranties provided by OxyGo HQ Florida, LLC. with respect to the Product are subject to use of the Product in accordance with OxyGo HQ Florida, LLC.’s instructions as provided and that failure to do so shall void the warranties. OxyGo HQ Florida, LLC.’s sole liability and Purchaser’s sole and exclusive remedy arising out of or relating to the Products, including for a breach of warranty, is limited to, at OxyGo HQ Florida, LLC.’s sole option, repair or replacement of the Product or part thereof which is returned at Purchaser’s expense to OxyGo HQ Florida, LLC. This warranty shall apply only if Purchaser notifies OxyGo HQ Florida, LLC. in writing of the defective Product promptly after the discovery of the defect and within the warranty period. Products may be returned only by Purchaser and only when accompanied by an RMA reference number issued by Seller. OxyGo HQ Florida, LLC. will not be responsible for any alleged breach of warranty for which OxyGo HQ Florida, LLC. determines to have arisen from a cause not covered by this warranty. OxyGo HQ Florida, LLC. shall make the final determination as to the existence and/or cause of any alleged defect.
For Product that does not meet the limited warranty herein within the first ninety (90) days of the Original Shipment Date for the Product (“Out Of Box Period”), Purchaser shall contact the Seller to obtain an RMA number. Purchaser shall receive a replacement Product (which solely at Seller’s discretion will be a new Product or a repaired Product built to a new specification) in advance of return of the failed Product. OxyGo HQ Florida, LLC. will cover the shipping cost of the replacement Product to the Purchaser as well as return shipment of the failed Product to OxyGo HQ Florida, LLC. Purchaser will not be charged for the replacement Product provided Purchaser returns the failed Product in accordance with Seller’s instructions within ten (10) business days and OxyGo HQ Florida, LLC. determines that such Product is covered by the limited warranty hereunder. If failed Product is not returned in accordance with Seller’s instructions within ten (10) business days from issuance of the RMA or OxyGo HQ Florida, LLC. determines that the Product is not covered by the limited warranty hereunder, OxyGo HQ Florida, LLC. will invoice Purchaser for the list price of the replacement Product due and payable by Purchaser upon receipt.
For Product that does not meet the limited warranty herein after the Out Of Box Period, Purchaser shall contact the Seller for an RMA number and return Product in accordance with Seller’s instructions, at Purchaser’s risk and expense. OxyGo HQ Florida, LLC. shall examine the Product and, if the Product is covered by the limited warranty hereunder, repair or replace the Product within a reasonable time, returning the Product to Purchaser at Purchaser’s risk and expense.
Products, or parts of Products, which have been subject to abuse, misuse, accident, alteration, neglect, negligence, improper operation, unusual physical, thermal or electrical stress, acts of God or other acts not within the control of OxyGo HQ Florida, LLC., or unauthorized installation, repair or modification are not covered by warranty and OxyGo HQ Florida,LLC. shall have no obligation with respect to such Products or parts of Products. If OxyGo HQ Florida, LLC. determines that the Product is not covered by the limited warranty, then Purchaser shall pay OxyGo HQ Florida, LLC. the charges for repair or replacement of the Product in addition to all shipping expenses. The limited warranty shall not apply to (a) normal routine service items; (b) disposable items (such as nasal cannulas); (c) use of the Product with components, accessories or parts other those expressly approved by OxyGo HQ Florida, LLC., or (d) defects caused by effects of normal wear and tear.
OxyGo HQ Florida, LLC. shall not be liable for any commercial losses, loss of revenues or profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect, consequential or punitive damages whatsoever, or claims of third parties, regardless of the form of any claim, whether in contract or tort, whether from breach of this warranty, or defective equipment, or loss of data or from any other use, even if OxyGo HQ Florida, LLC. has been advised or should be aware of the possibility of such damage. OxyGo HQ Florida, LLC.’s liability for loss or damages shall not exceed the purchase price paid by Purchaser for the particular Product giving rise to such liability.
OxyGo HQ Florida, LLC. shall not be responsible for delays or failures in its performance resulting from Acts of God, war, riot, fire, explosion, accident, flood, sabotage, inability to obtain fuel, power, raw material or machinery, governmental laws, regulations, or labor trouble, strike,
lockout or injunction, acts or omissions beyond OxyGo HQ Florida, LLC.’s control, including delays of suppliers or technical failure. If any such delay or failure occurs, OxyGo HQ Florida, LLC. may allocate Product among OxyGo HQ Florida, LLC.’s customers at its sole discretion.
The validity, interpretation, and performance of these terms and conditions shall be governed by and construed under the applicable laws of the State of Florida as if performed wholly within the state and without giving effect of the principles of conflict laws.
Except as provided otherwise herein, all disputes between the parties hereto shall be determined solely and exclusively by arbitration under, and in accordance with the rules then in effect of, the American Arbitration Association, or any successors thereto (“AAA”), in, Orlando, Florida , unless the parties otherwise agree in writing. The parties shall jointly select an arbitrator. In the event the parties fail to agree upon an arbitrator within ten (10) days, then OxyGo HQ Florida, LLC. shall select an arbitrator and Purchaser shall select an arbitrator and such arbitrators shall then select a third arbitrator to serve as the sole arbitrator, provided that if either OxyGo HQ Florida, LLC. or Purchaser, in such event, fails to select an arbitrator within seven (7) days, such arbitrator shall be selected by the AAA upon application of either OxyGo HQ Florida, LLC. or Purchaser. Judgment upon the award of the agreed upon arbitrator or the so chosen third arbitrator, as the case may be, shall be binding and shall be entered into by a court of competent jurisdiction.
"When I found out that I needed oxygen, I thought many activities were lost to me. OxyGo has restored my confidence in getting where I want to be, and my enjoyment in doing what I love."
"The tanks I used before OxyGo were bulky and very restrictive. I used tanks for almost a year before finding out about OxyGo. The tanks were a lot of work and I often found them exhausting to use and set up … OxyGo gave me my life back. Now I want to go places. I can take OxyGo to the pool, beach, grocery store, shopping. I am often gone 8-10 hours a day."
"OxyGo has given my mom her life back and mine too. Freedom to be the type of person she was before. The extra double battery is even more amazing. Before OxyGo she could not go to Columbus, two hours away to see my sister. Now she can see her grandkids—It’s a product that has definitely made her life a lot happier."
"I have patients coming in to switch out for the OxyGo POC because of its battery life. And they love and feel safer with the OxyGo POC because it shows exactly how much time is left to the minute rather than showing remaining time in percentages, which is what units competitive to OxyGo POCs do. Expressing remaining oxygen supply in exact minutes left is a big comfort advantage OxyGo has with patients."
"My life with OxyGo is really 103% better than it ever was with a medical oxygen tank!"